How can Virgil help?

Virgil Travel Insurance

Cover-More is our insurance provider, should you have questions about your policy or if you need to process a claim, all you need to do is call Cover-More on 1300 72 88 22 and quote the policy number on your Certificate of Insurance.

Contact Details

Call: 1300 72 88 22

Fax: (02) 9202 8001

Email: enquiries@covermore.com.au

Complete an online claim

Visit https://www.covermore.com.au/claims and follow the prompts; or

Fill in a claim form

Download, print and complete a claim form from https://www.covermore.com.au/claims

Credit Card Insurance

The provider of insurance for your credit card will have slight variations to their claims procedures. Details on how to claim is outlined in the Product Disclosure Statement which can be found for your individual card insurance policies via the Review Your Cards section of this website in the Document tab.

Sorry you cannot locate your card, most of the time this means your card does not offer free insurances, however, please send us an email help@virgilassist.com and tell us the type of card you cannot find, we will get back to you as soon as we can.

Virgil would love to help, please call 1300 240 460 and a Virgil agent will be happy to help.

Yes, click here to get a quote now

Please email us at help@virgilassist.com