How can Virgil help?

The providers of insurance will have slight variations to their claims procedures. Details on how to claim is outlined in the Product Disclosure Statement which can be found for your individual card insurance policies via the Review Your Cards section of this website in the Document tab.

Sorry you cannot locate your card, most of the time this means your card does not offer free insurances, however, please send us an email help@virgilassist.com and tell us the type of card you cannot find, we will get back to you as soon as we can.

Virgil would love to help, please call 1300 240 460 and a Virgil agent will be happy to help.

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Please email us at help@virgilassist.com