Compliance is fundamental to our service offering and appropriate licensing is required to support the sale of insurance products through our platform.

Each partner circumstances are unique, and an assessment of the appropriate license is required. In most cases, our partners have an AFSL licence and we facilitate the sale of third party products as an Authorised Representative of the underwriter of insurance products.

If you need assistance, please send us an email help@virgilassist.com or call 1300 240 460 and we will be happy to help.

No problem at all. You have a few options If your receipt Is not uploading to your dashboard.

Firstly, you can simply type In all the receipt Information when prompted. Alternately, email a picture copy or pdf of the receipt to help@virgilassist.com and we will load the receipt to your account.