Insurance benefits are complex, and customers have multiple free insurance coverages embedded in their credit cards.
Virgil Assist is here to solve all these issues. Find out how we help banks educate their customers.What we do
Complexity in (PDS) policy wording leads customers to inadvertently trust cover without understanding the limitations.
Risk adverse customers often purchase insurance, despite having cover available within their credit cards. They should only buy additional Gap Cover instead of full policies.
Packaged banking card products have the lowest claims frequency at less than 10%, half the normal rate. Easily collating claims information is difficult.
Customers want an easy way to track their cover, manage warranty expiry and purchase any gap cover.
# Source Finaccord 2016, 2020
# Survey of Australians’ Travel Insurance Behaviour -2017 – Quantum
# Finder.com.au ‘State of the Credit Card Market’
For partners with embedded credit card insurance programmes, we strengthen brand through education, purchase data and insurance premium offset potential.
We help partners to:
Virgil provides a full integrated solution.
Custom branded portal for all customer interactions such as receipt upload and data gathering, pricing and claims management
Partners can use a customer identifier iframed SAAS solution or use API for data transfer
Platform and underwriting to manage real time warranty and insurance sales
Customer and Account management where required inlcuding administration and reporting
Upload your receipt & add additional protections through a fully branded portal.Learn More
Having appropriate insurance for travel requires more than simply having a travel insurance policy.Learn More
Easy claims portal for registered items and trips. Criteria checklist and easy uploads area.Learn More